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Privacy Policy

Last updated: [date]

1. Who we are

This website is operated by TM Woodrcrafts (“we”, “us”, “our”).

The website is hosted on the Wix.com platform. Wix.com Ltd. provides us with the online platform that allows us to sell our products and services.

Contact details:
Email: TMWoodcrafts@gmail.com
Address: 2 Moss Cottages, Gloucester Road, Kidsgrove, ST71EL

2. What personal data we collect

We collect only the minimum personal data necessary to operate our website and fulfil orders.

This may include:

  • Name

  • Email address

  • Billing and delivery address

  • Order details

  • Confirmation that age verification has been completed (yes/no)

We do not store:

  • Copies or images of photo ID

  • Personal documents

  • Biometric data

3. Age verification

Some products sold on this website are age-restricted (18+).

  • We may verify age using an age-verification process or service.

  • We do not store images or copies of identification documents. Once verified, all documents will be immediately deleted.

  • We retain only a minimal record that age verification was successfully completed.

This processing is carried out to comply with UK legal obligations relating to age-restricted sales.

4. Lawful basis for processing

Under UK GDPR, we process personal data based on the following lawful bases:

  • Contract – to process and deliver customer orders

  • Legal obligation – to comply with age-restricted sales laws

  • Legitimate interests – for fraud prevention and basic business administration

We do not rely on consent where another lawful basis applies.

5. How we use personal data

We use personal data to:

  • Process and fulfil orders

  • Communicate with customers about their orders

  • Comply with legal and regulatory requirements

We do not use personal data for marketing unless you have explicitly opted in.

6. Data sharing

Personal data may be shared only with trusted third parties where necessary, including:

  • Wix.com Ltd. (website hosting and infrastructure)

  • Payment service providers

  • Delivery and courier companies

  • Age-verification or compliance services (where applicable)

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

We do not sell personal data.

7. Cookies

We do not use cookies for analytics, advertising, or marketing purposes.

However, the Wix platform may use essential cookies that are required for:

  • Website security

  • Payment processing

  • Core website functionality

These essential cookies cannot be disabled as they are necessary for the site to operate.

8. Data retention

We retain personal data only for as long as necessary:

  • Order and transaction data are kept as required for legal, accounting, and tax purposes

  • Age-verification records are retained only as confirmation that verification occurred

Data is securely deleted when it is no longer required.

9. Data security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure systems provided by Wix

  • Access controls and restricted permissions

  • Limiting access to authorised personnel only

10. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where legally permitted)

  • Object to certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

11. Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

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